Sat – Thu : 8.00 – 18.00
Help Centre

Frequently Asked Questions

Pricing, approvals, timelines, renovation, pools and aftercare — the answers our clients ask for most, written by the people who do the work.

Frequently Asked Questions
24Questions answered
01

Consultation & Pricing

How do I start a project with Alruqi Almotamiza?

Send us your plot or unit details through the contact form or WhatsApp. We arrange a site survey within 48 hours, then issue a scope summary and an itemised BOQ — usually within 5 working days of the survey.

Is the site visit and quotation free?

Yes. Site surveys and quotations anywhere in Dubai are free of charge. Detailed design work, 3D visualisation packages and authority submission drawings are quoted separately.

How is your pricing structured?

We price from an itemised bill of quantities: description, quantity, unit, rate and specification. Lump-sum items are fixed on approval; only client-initiated changes are treated as variations, priced against agreed rates.

What payment terms do you work on?

Typically a mobilisation advance, then stage payments linked to completed milestones — structure, blockwork, MEP first fix, MEP second fix, finishing and handover. Retention is released after the snag list is closed.

Do you work outside Dubai?

We work across the UAE, including Sharjah, Ajman and Abu Dhabi. Travel and accommodation requirements are quoted transparently for projects outside Dubai.

02

Approvals & Permits

Who handles municipality and authority approvals?

We do. Our documentation team prepares submission drawings, files applications, pays fees, responds to authority comments and collects the permit. You receive copies of every approval.

Do I need approval to renovate my existing villa?

Internal non-structural work usually requires landlord, developer and community NOCs. Structural modifications, extensions and any change to the facade or plot boundary require a municipality permit, which we apply for.

How long do approvals normally take?

Simple NOCs typically issue in 1–2 weeks. Municipal building permits, Trakhees or DDA approvals commonly take 3–8 weeks depending on the authority's comments and the completeness of the drawings.

Can you work with our appointed consultant or engineer?

Yes. We regularly coordinate with client-appointed consultants, structural engineers and interior designers, and can work under their supervision if required.

03

Construction & Timeline

How long does a turnkey villa take?

A G+1 villa of 4,000–6,000 sq.ft typically takes 10–14 months from permit to handover, including structure, MEP, finishing and external works.

How do you report progress?

Every project has a weekly report with dated photographs, completed activities, upcoming works, procurement status and any risks to the schedule. Clients based abroad can also arrange video walkthroughs.

What happens if the schedule slips?

Slippage is flagged the week it appears, with the recovery action stated. Recovery measures include additional crews, adjusted shifts and resequencing of non-critical works.

Do you provide structural design?

Yes. Our licensed engineers produce structural design, shop drawings and as-built documentation, coordinated with architectural and MEP drawings.

Which materials and brands do you use?

We use tier-one brands and submit material samples, data sheets and approvals for your sign-off before procurement. You may also nominate brands or supply materials yourself.

04

Renovation & Interiors

Can we live at home during renovation?

Yes, in most cases. We phase the works, install dust barriers, maintain at least one functioning bathroom and kitchen, and agree noise hours that respect community rules and your family's routine.

Do you make your own furniture and joinery?

Yes — we operate an in-house joinery workshop producing wardrobes, kitchens, vanities, majlis units, wall panelling and CNC feature walls, which keeps quality and lead times under our control.

Will you give 3D design drawings before we commit?

Yes. Interiors, exteriors, pools and landscape designs are issued as 2D drawings plus 3D visuals with a material palette, so you approve the look before demolition or production begins.

How disruptive is a kitchen or bathroom replacement?

A single wet area is typically completed in 2–4 weeks. We isolate water and power within agreed windows, protect floors and routes, and clean the site daily.

05

Pools & Landscape

How long does it take to build a swimming pool?

An 8 × 4 m villa pool typically takes 8–12 weeks including excavation, RCC shell, waterproofing, tiling, equipment installation and deck finishing. Curing periods set the minimum duration.

Why is my pool losing water?

The usual causes are leaking pipe joints, cracked light niches, failed waterproofing or a shell crack. We pressure test the hydraulic circuit and inspect the shell before quoting a repair.

Will a designed garden use less water?

Yes. Zoned drip irrigation with a smart controller typically reduces landscape water use by 40–50% compared with manual or spray irrigation, while keeping plants healthier.

Do you offer maintenance after handover?

We offer pool and landscape maintenance contracts covering water chemistry, pump and filter servicing, planting care, irrigation audits and seasonal adjustments.

06

Aftercare & Warranty

What warranty do you provide?

One year of workmanship warranty on handover, plus a longer structural warranty on construction works and manufacturer warranties on all supplied equipment, which we register in your name.

What is a snag list and how is it handled?

A snag list is the record of minor defects identified at handover. You receive it in writing, we close every item and then you re-inspect before final payment and retention release.

How quickly do you respond to warranty calls?

Warranty requests are acknowledged within 24 hours. Emergency issues such as water leaks, electrical faults or AC failure are attended the same day where reasonably possible.

Do you provide as-built drawings and manuals?

Yes — as-built architectural, structural and MEP drawings, equipment manuals, test certificates, warranty documents and the snag closure register are handed over in digital form.

"Not sure which service you need? Send a photograph and a short description — we will tell you honestly what is required and what it should cost."
Alruqi AlmotamizaProject desk — Dubai
Project planning in Dubai
Start Your Project

Still Have a Question?

Call, WhatsApp or send the details through the contact form — a senior engineer will answer, not a chatbot.

Free Quote Call Now